Eyebrow expert hamilton ontario

terms and policies


The Brow Room asks that clients reach out to cancel or reschedule their appointments 12 hours prior to their regular brow services (wax, tints & lash lifts) by text, email, voicemail or their online booking. Otherwise will be charged a $15.00 fee (for brow services) that is 100% donated to Ladybird Animal Sanctuary. If you NO SHOW a lash lift appointment you will be charged half the service fee.

Microblading and Nano deposits are nonrefundable. Clients are able to reschedule appointments at anytime with a minimum of 5 business days notice prior to the appointment time, otherwise will lose the deposit placed to secure the appointment slot and be charged $50.00 per hour that was booked out for the service (this includes touch up appointment slots). Canceled appointments will result in deposits being donated to ladybird animal sanctuary.

**Please note that complimentary services will also be charged if the client does not follow The Brow Room’s cancellation and rescheduling policy. Regular brow services will be charged $15.00 (donated) and Micro/nano will be charged $50.00 per hour booked.

Please download the form you need and submit the completed copy to us at your appointment.