FAQ

walk-ins?

Appointment only please. Book here.


Payment Options

Cash and Credit ONLY no debit


threading?

We do not. Here at The Brow Room we offer wax an tweeze only.


parking

There is street parking with meters on James, and both side streets Young and Bold. There is also an Impark lot across the street.


stroller & wheelchair friendly

Unfortunately not. The Brow Room is in the lower level of a building built back in 1820. There is a tight staircase leading down to our studio that will not be accessible for strollers or wheelchairs.


MICROBLADING

Microblading, also known as Eyebrow Embroidery is a procedure categorized under permanent makeup, but unlike traditional cosmetic tattooing, it is less invasive and is considered semi-permanent


Healing

The eyebrow area will be slightly red after the procedure and colour will appear very dark. This is normal for the procedure and part of the healing process. The colour will fade by up to 50% as it heals. In the following days, the eyebrows will continue to be dark and you will notice scabbing.The eyebrows will lighten up in colour as it heals. No down time is required after microblading procedure.  It takes approximately 7-14 days for the brows to heal over, and about 1 month for the colour to fully set in. You’ll notice the color is very light right after the two weeks after healing; the skin will have an opaque milky looking quality to it. This is known as the milk skin and is common in tattooing. This is due to the the tissue still healing from the inside out even though the surface of the skin is healed. True colour will reveal itself once healed.


NECESSARY Touch Up

Yes! A touch up session after 6-8 weeks is necessary as everyone heals differently and outcome will vary. Certain areas may not pick up during first session and will need to be refilled.  Pigment color may need to be adjusted, brow thickness and more strokes can be added. Individuals with oily skin often require a deeper shade during the touch up session as the oils tend to lighten the pigment. Most importantly, your touch up session is when we refine your brows to ensure it looks perfect and retains the colour for the whole year!


PAIN LEVEL

The pain level for the procedure is considered mild to none. Everyone responds differently to anesthetic; depending on the client, the feeling of the procedure has been described as light cat scratches to not feeling anything. Topical anesthetics used may contain lidocaine, prilocaine, benzocaine, tetracaine and epinephrine.


DURATION

Since microblading pigments are not implanted into the skin as deep as traditional tattoos, the area will naturally fade overtime.  Microblading typically lasts 1-3 years, depending on skin type (normal, oily, dry), age (youthful/mature). Skincare routine will also affect the lasting effect of the pigment.


Who is suitable?

Microblading is not suitable for the following clients:

•Using Accutane

•Have heart conditions or using heart medications

•Have diabetes (will require a physician’s note)

•Have skin disease or irritations

•Have had Botox in the last 2 weeks

•Have gotten a deep tan or chemical peels in the last 2 weeks

•Allergic to lidocaine, prilocaine, benzocaine, tetracaine or epinephrine

•Anyone who has any serious medical conditions may require a physician’s note.

•Pregnant or nursing clients

* We reserve the right to refuse service to anyone who we deem not suitable for this procedure or for any other reason. Our brow technicians make the decision to microblade an individual based on their own discretion. *


RISKS & COMPLICATIONS

We take all proper precautions for a safe session by using sterilized equipment, new needles and in a sanitized environment.  Should clients follow our pre and post care instructions, there should be minimal risks or complications.


MISSED APPOINTMENT & CANCELLATIONS

Clients are able to reschedule appointments at anytime with a minimum of 5 business days notice prior to the appointment time, otherwise will lose the deposit place to secure the appointment slot. Cancelled appointments will result in deposits being donated to ladybird animal sanctuary.


TERMS & POLICIES

The Brow Room asks that clients reach out to cancel or reschedule their appointments 12 hours prior to their regular brow services (wax, tints & lash lifts) by text, email, voicemail or their online booking. Otherwise will be charged a $15.00 fee (for brow services) that is 100% donated to Ladybird Animal Sanctuary. If you NO SHOW a lash lift appointment you will be charged half the service fee.

Microblading and Nano deposits are nonrefundable. Clients are able to reschedule appointments at anytime with a minimum of 5 business days notice prior to the appointment time, otherwise will lose the deposit placed to secure the appointment slot and be charged $50.00 per hour that was booked out for the service (this includes touch up appointment slots). Canceled appointments will result in deposits being donated to ladybird animal sanctuary.

**Please note that complimentary services will also be charged if the client does not follow The Brow Room’s cancelation and rescheduling policy. Regular brow services will be charged $15.00 (donated) and Micro/nano will be charged $50.00 per hour booked.


Please download the form you need and submit the completed copy to us at your appointment.

Client Consent Form

Medical Health Form

Mico Nano Client Form

Microblading Afercare